Our Booking Policy

Everyone at STASH wants you to get yer craft-on and we strive to do our best in giving you flexible options for booking a class with us. So here is what you can expect from STASH when you book a class:

The class I want to take is full! Do you have a waitlist?
Absolutely, give us a call at 403-457-0766 or fill out this form and we’ll set you up with a waitlist spot!

Do you offer any kids classes?
Unfortunately at this time we do not offer classes for kids. There are different insurance requirements when teaching kids that we are not able to fulfill at this time. Currently, you must be 16 years or older to take a class at Stash.

Do you offer private, one-on-one classes?
It truly depends on instructor availability. Our calendar at STASH is very full with existing classes and many instructors also have other life commitments which can be challenging for scheduling purposes. If you are unable to attend an existing class you are welcome to reach out to us at 403 457 0766 to discuss options with a manager at STASH.

Do you offer private, group bookings?
Are you wanting to take an existing stash class with a group of like-minded and like-skilled friends? Then please call us at 403-457-0766 and we can talk about different options with you. Are you coordinating an event such as a bridal shower? In that case we have a lovely selection of craft-based workshops from which to choose that are suitable for peeps without any crafty experience.

What if I cannot make a class? 

If you cannot make your class, you must give STASH at least 48 hours notice in order to reschedule or receive a refund for the booking. We are unable to offer make up classes for subsequent missed classes. If you cannot make your class, please call us at 403-457-0766.

If STASH ever has to cancel a class, we will contact you as soon as possible and arrange an immediate refund to you, or arrange for re-booking or credit if you prefer. This situation occasionally arises when a class does not reach the minimum number of participants to cover the cost of offering the class (usually three peeps). Sometimes the class may have to be cancelled because an irreplaceable instructor has fallen ill or has a family emergency. We don’t like to cancel classes, and we try hard to not do it, but when we do we will be sure to handle it quickly and professionally.

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