FAQs at STASH

Do you offer any kids classes?

Unfortunately at this time we do not offer classes for kids. There are different insurance requirements when teaching kids that we are not able to fulfill at this time.

Do you offer online shopping?

We truly are working hard to get our awesome selection online but it takes time for a store with such breath and depth of inventory to get it right! If you give us a call at 403 457 0766 or email us we would be happy to ship items to you!

Do you offer private, one-on-one classes?

It truly depends on instructor availability. Our calendar at STASH is very full with existing classes and many instructors also have other life commitments which can be challenging for scheduling purposes. If you are unable to attend an exisitng class you are welcome to reach out to us at 403 457 0766 to discuss options with a manager at STASH.

Do you offer private, group bookings?

Are you wanting to take an existing stash class with a group of like-minded and like-skilled friends? Then please call us at 403 457 0766 and we can talk about different options with you. Are you coordinating an event such as a bridal shower? In that case we have a lovely selection of craft-based workshops from which to choose that are suitable for peeps without any crafty experience.

What is your return policy? 

With receipt: If it is a yarn or product that we still carry, in its original packaging, then we are able to provide you with a full refund within ONE year of purchase. This gives you enough time to finish your sweater and return an unused skein of yarn!

Without receipt: Effective June 1, 2018, we are no longer able to provide credit for product returned without a receipt. Without a receipt we do not know if an item was purchased on sale or with points, and as a small business this can really add up.

 

 

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